Product Lifetime Policy

Applies to Redovar hardware

Effective August 31, 2026

Designed for years of use

A new model does not make an existing Redovar Device obsolete. We intend to support each device for as long as it remains practical to use and maintain.

How long that lasts depends on the hardware, Android, replacement parts, and continued support from the companies behind them. We only promise a specific support period when one is stated for that product.

What this covers

This policy applies to Redovar-branded hardware bought directly from Redovar.

It explains how we support a device over time and what happens if that device can no longer be supported.

It does not replace any hardware warranty, Customer Agreement, or rights provided by law.

How support works

As long as a Redovar Device can safely and reliably run Redovar, we plan to keep it supported.

Support may include Redovar updates, security fixes, compatibility changes, device configuration updates, and firmware updates when they are available.

A newer model does not end support for an older one.

When support ends

A device may eventually reach a point where its Android version, hardware, security support, or other required technology can no longer support Redovar properly.

When we know support is ending, we will give customers advance notice whenever reasonably possible.

The device may continue to work afterward, but it may no longer receive updates, fixes, or new features.

Replacing a device

You do not need to replace a working Redovar Device simply because a newer model exists.

If a device can no longer run Redovar safely or reliably, we may recommend moving to a supported device.

Available replacement options and pricing will be shared at that time.

What support depends on

Some parts of a Redovar Device rely on technology outside Redovar’s control.

Android Operating system and security support

Hardware Chipset, battery, parts, and component availability

Manufacturer Firmware and device-level updates

Services Changes to required third-party services

We cannot provide an operating system, firmware, or hardware update that the underlying device no longer supports.

Changes to this policy

We may update this policy as our hardware and the technology behind it evolve.

Separate warranties and Customer Agreements remain governed by their own terms.

Questions?

Have a question about the support status of a Redovar Device? Contact Redovar with the device model or serial number if you have it.